Security & compliance

Security built into the architecture

Every control below is enforced by how TrustBoxx is built, not by asking researchers to behave. This page covers what we do, who is responsible for what, and exactly where we are on certification.

Single-tenant AWSMFA on every sessionEncrypted with AWS KMSTwo-person output releaseFull audit trail

Five layers of control

Data is protected on the way in, while it is used, and on the way out.

1

Isolation

Each client gets a dedicated AWS environment and VPC. Workspaces, servers and data sit in a private subnet. Only the load balancer and NAT gateway are public-facing.

2

Access

Researchers connect through a VPN with Microsoft Entra ID and multi-factor authentication, then open a browser session to their workspace. No direct network access to servers.

3

Containment

No open internet inside the TRE, only a small approved allow-list. Clipboard, file downloads and local drive mapping are blocked for researchers. Software comes only from an internal approved repository.

4

Controlled outputs

Files leave only through the egress workflow: automated disclosure checks, then sign-off by a named approver outside the TRE. Approvers can't download files; researchers can't approve their own.

5

Visibility

Workstation activity (Sysmon and Beats agents) goes to a dedicated ELK server with alerting. AWS activity is recorded in CloudTrail and CloudWatch. Egress decisions go to an insert-only log.

6

Encryption

Storage is encrypted at rest with keys managed in AWS KMS. Connections are encrypted in transit through the VPN and TLS.

Shared responsibility

TrustBoxx is a managed service. Techvito runs the platform; you decide who gets access and what is allowed to leave.

AreaTechvitoClient
Cloud infrastructure, network and encryptionResponsible—
Patching, monitoring, backups, incident responseResponsibleInformed
Approving researchers and their accessProvisionsDecides
Data loaded into the TRE (lawful basis, approvals)Runs controlled ingressResponsible
Releasing outputsEnforces the workflow, runs disclosure checksNamed approver decides
Researcher training and conductOnboarding sessionResponsible
Reviewing audit logsMonitors and alertsAccess to activity dashboards

Data protection

  • Role: the client is the data controller (Data Fiduciary under India's DPDP Act 2023). Techvito acts as data processor.
  • Location: data is stored and processed only in the AWS region you choose, for example London for UK data or Mumbai for Indian data.
  • AI: Private AI runs through AWS Bedrock inside your environment. Your prompts and data are not used to train models.
  • End of contract: the environment is destroyed, including storage and backups, and destruction is confirmed in writing.

See our data processing terms and sub-processors list.

Standards and certifications

We'd rather be precise than impressive. This is where we stand today.

StandardStatus
SATRE 2.0 (UK TRE standard)Self-assessed — see our self-assessment
Five Safes frameworkSupported — safe settings, safe outputs and safe people controls built in
Cyber EssentialsIn progress
ISO/IEC 27001Not yet — on our roadmap
NHS DSPTNot yet — on our roadmap
AWS infrastructureAWS datacentres hold their own certifications, including ISO 27001 and SOC 2
Using TrustBoxx does not by itself make your organisation compliant. It gives you technical and operational controls that help you meet your obligations, and the evidence to show it.

Governance

  • A named, accountable Information Governance Lead at Techvito, with a named deputy.
  • Policies and procedures are version-controlled. Only named approvers can change them, and every change is logged.
  • A documented incident response process with a fixed escalation path. Affected clients are notified within the timeframe in their contract.

Security questionnaires

We're happy to complete your security questionnaire or walk your technical lead through the architecture directly. Get in touch.

Review the architecture with us

Bring your security lead. We will show every control on this page working in a live environment.

Book an architecture walkthrough